Advanced analytics is becoming a hot topic for insurers, but there is still a missing ingredient... self-service.
Sapiens’ NEW infographic, Advanced Analytics' Missing Ingredient, explains that many BI/analytics tools can only be used by the IT department, looks at why self-service isn't a more developed part of analytics offerings and explains what to look for in an effective analytics proposition.
3. The Two Levels of Digital
Some insurance companies leverage individual digital capabilities to solve a specific business problem. Maybe they want a portal to offer millennials the online presence they require, or a customer engagement offering to boost their brand and cross-sell opportunities. This is how many insurers begin exploring the potential of digital offerings.